Booking Terms
These booking terms apply to all experiences operated under the trading name
Ladies Touring Tenerife, which is operated by
Travel Services Abroad Ltd, a company registered in England and Wales. Ladies Touring Tenerife provides hosted small-group travel experiences in Tenerife. Guests arrange their own flights and accommodation and join the hosted experience on arrival.
Contents
1. Making a Booking
We strive to provide accurate information and prices in our advertising, however errors may occasionally occur. We reserve the right to correct prices or details where necessary. Guests should always check the latest experience dates, prices and deposit amounts before making a reservation. Each booking applies to the specific experience week selected at the time of checkout. Guests are responsible for ensuring their travel arrangements match the experience dates they have booked.
2. Activity Level & Suitability
Our experiences involve moderate activity levels and may include walking on uneven surfaces, steps, outdoor environments and visits to locations at higher altitude. This includes visits to Mount Teide National Park, where some individuals may experience mild altitude-related symptoms such as shortness of breath or dizziness. Guests should review the Activity Level & Suitability page before making a booking to ensure the experience is appropriate for them.
Activity Level & Suitability If you have any medical conditions that could be affected by altitude, walking terrain or outdoor environments, you should seek medical advice before travelling. All guests are required to complete a Health & Travel Declaration before participating in the experience.
3. Experience Dates & Prices
Current experience dates, prices and deposit amounts are listed on our Availability page:
Experience Availability | Ladies Touring Tenerife
The price shown represents the total cost of the hosted experience per guest.
4. Deposit Payment & Refund Policy
A deposit is required to reserve a place on an experience. The deposit amount applicable at the time of booking is shown on the Availability page. The deposit secures your place on the selected experience week. If a guest cancels their booking, the following refund schedule applies:
| Cancellation Period | Refund |
| More than 60 days before the experience start date | The deposit is retained |
| 59–45 days before the experience start date | 75% of Balance payments made will be refunded |
| 44–30 days before the experience start date | 50% of Balance payments made will be refunded |
| Less than 30 days before the experience start date | No refund will be issued |
Although these terms apply, we encourage guests to contact us if circumstances change. In some situations it may be possible to discuss alternative options where appropriate.
See – 10. Replacement Guest Option
5. Booking Timeline
- A place is reserved when the deposit is paid.
- An experience is confirmed once the minimum number of guests (10) has been reached.
- Written confirmation will then be sent by email.
- Flights and accommodation should only be booked after written confirmation is received.
- The remaining balance is due 60 days before the start date of the experience.
If fewer than 10 guests are booked, we reserve the right to cancel the experience up to 30 days before the start date. In this case all payments made to us will be refunded in full.
6. Balance Payment
The remaining balance is due 60 days before the start date of the experience. Balance payment instructions will be sent privately once the experience has been confirmed. If the balance is not paid by the due date we reserve the right to cancel the booking and retain the deposit. A short grace period may be granted at our discretion depending on operational circumstances.
7. Group Size & Availability
- Minimum guests: 10
- Maximum guests: 12
Once an experience reaches the maximum number of guests it will be marked as fully booked and no further deposits will be accepted.
8. Waiting List
If an experience is fully booked, guests may contact us to request being added to a waiting list. The waiting list is managed manually and is not connected to the booking system. If a place becomes available we may contact guests on the waiting list to offer the opportunity to book.
9. Transfers Between Experience Weeks
Guests may request to transfer their booking to another experience week if availability exists.
- The new experience week must have available places.
- An administration fee of £50 will apply.
- Any price difference between experience weeks must be paid.
- The transfer must not reduce the original experience week below the minimum required number of guests.
10. Replacement Guest Option
As a last resort, guests may request to replace themselves with another suitable participant. This option is entirely at our discretion. If approved:
- The booking remains active.
- All payments remain attached to the booking.
- No refunds will be issued.
- The replacement guest must complete the required health declaration and provide proof of insurance.
The original guest is responsible for ensuring that travel arrangements for the replacement guest comply with the experience dates. We are not responsible for any costs incurred as part of a replacement arrangement.
11. Missed Activities
Guests are responsible for arriving at all agreed meeting points and times punctually. No refunds will be given for missed activities or scheduled parts of the experience due to late arrival or non-attendance.
12. Travel Insurance
Comprehensive travel insurance is mandatory for all guests. Insurance should cover as a minimum:
- Trip cancellation
- Medical expenses
- Personal liability
- Travel disruption
Guests will be required to provide proof of insurance before participating in the experience.
13. Flights & Accommodation
Guests arrange their own flights and accommodation. We strongly recommend that you do not book flights or hotel accommodation until you have received written confirmation that the experience has been confirmed. If flights or accommodation are booked before confirmation is received, we cannot be responsible for any related costs.
14. Travel Documents
Guests are responsible for ensuring they hold the correct travel documents. Passport requirements and entry guidance can be found here:
https://www.gov.uk/foreign-travel-advice/spain/entry-requirements Information about the UK Global Health Insurance Card (GHIC) can be found here:
https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic/ We cannot be responsible for any losses resulting from failure to meet passport, visa or entry requirements.
If you have any questions about these Booking Terms or your reservation please contact us: Email: info@ladiestouringtenerife.com
